COVID Information


Reopening the clinic while ensuring the health and safety of families and team members in a phased way. For this reason, we will be reopening at a reduced capacity for both families and team members beginning October 19th, 2020. This means that families will be invited to either:


  1. Continue weekly Telehealth, or 

  2. Receive in person therapy one time per month while continuing with Telehealth the rest of the month


If you choose in-clinic services one time per month, your appointment will be at the same time as your telehealth appointment. We want to continue to strongly encourage all appointments be accessed via telehealth as it is still the safest model of intervention at this time. 

You will expect to see the following changes to our clinic based care to increase safety and comfort: 

  • Waiver

    • We will require a waiver  to be signed by a caregiver prior to participation in clinic based services during the 2020 calendar year. 

  • Health Screenings for families and team members 

    • We ask that all families take their temperature to ensure that everyone in the household, including children, are below 100.4 degrees, before leaving home for therapy.

    • Caregivers will be asked to participate in a health screening with their therapist prior to beginning their session. 

    • We ask that families and team members stay home and participate in Telehealth services if any member of your household does not pass a health screening on the day of service, or shows any signs of illness as outlined in our sick policy.  

    • We ask that families and team members stay home for 72 hours following any signs of illness. 

  • Use of PPE including: 

    • Caregivers and team members will be required to wear a mask in the clinic. Children under two years of age and those with special health care needs will be exempt from wearing a mask.  Children who are able to wear a mask are encouraged to do so. 

    • We have provided the option for therapists to use gloves, face shields, goggles, gowns or table top shields during therapy. 

    • Requirement for families to wash their hands in the bathroom or use hand sanitizer before entering the clinic, as well as sanitize their hands at the beginning and ending of their therapy session. 

  • Closed waiting room

    • We ask that you stay in your car and do not enter the clinic until your assigned start time for therapy and that you leave the clinic on time to allow for proper sanitization of materials between sessions. At this time we ask that you keep your personal belongings with you, including your shoes and coats. Your therapist will invite you to take off your shoes if needed. 

  • Caregiver/Family Participation

    • We ask that every child be accompanied by a caregiver at all times. The waiting room will be closed and we ask that caregivers remain in session rather than wait in their car. We are not allowing more than one caregiver and are not allowing siblings to participate in therapy at this time. 

    • We ask that individuals who are at higher risk due to certain health conditions wait to resume clinic based services. These populations include people age 65 years and older, people who are pregnant, and people who have certain health conditions, such as a weakened immune system or respiratory conditions.

    • Shoes, coats, and other personal materials should be limited and kept with you at all times.  

  • Social Distancing

    • We ask that families and team members abide by signage to support distancing and sanitization in the clinic. There will be clearly marked signage in the entry and transitional spaces. 

    • We ask that families stay in their designated treatment areas to support social distancing between others.

  • Attendance Policy

    • We require that families attend 75% of their scheduled therapy sessions via Telehealth or the clinic. We are happy to transition a clinic session to a Telehealth visit for the same time and day or work with you to reschedule.

    • As our clinic reopens we will be following our late cancellation and no show policy as outlined in our policy agreement. Families will be given the opportunity to reschedule missed appointments per our clinician’s availability in order to waive fees. 



As our reopening plans evolve we will communicate directly with STN families. If you have any questions or concerns we encourage you to email our clinic directors at or We are open to your feedback and suggestions for making re-entry to the clinic safe and comfortable for both our team and families. 

p: 206-763-0352   |   f: 206-762-0111   |   |   4636 East Marginal Way South, Suite B-100, Seattle, WA 98134

Seattle Therapy Network (STN) welcomes families and individuals of any race, color, nationality, gender, ethnicity, cultural background, religion, sexual orientation, family make-up or circumstances, to all the rights, privileges, programs and activities at STN. STN does not discriminate on the basis of race, color, nationality, gender, ethnic and cultural background, religion, sexual orientation, family make-up or circumstances in the administration of any programs or employment.

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