An initial evaluation will take place over one or two sessions. During this time, we will speak with you and/or the client while observing a variety of activities, such as play, communication, movement, writing, or eating. The evaluation typically combines standardized assessments with informal, play-based measures.

If therapy is recommended, we will discuss our findings and share a plan of care to initiate services. A plan of care is typically written for a six-month period, and we will continually discuss progress toward these goals throughout the course of therapy.

In order to bill insurance for therapy, the client must be present for the session. For safety purposes, we ask that a caregiver be present with pediatric clients for both in-person and telehealth sessions. We require a caregiver to remain on site at our clinic and encourage participation in sessions to facilitate home practice and maximize progress toward goals.

Our professional consultation appointments are designed to give caregivers the opportunity to meet with their therapist without the client present to discuss concerns or plans of care directly. Please note that professional consultations are an out-of-pocket expense, as they cannot be billed to insurance.

We are happy to review any outside evaluations to determine if they meet the criteria for insurance billing purposes, as we want to ensure you and your child do not have to undergo any unnecessary testing.

Once your appointment is scheduled, you will have the opportunity to provide us with a copy of any recent evaluations. A clinic director will then review the documentation to determine if it can be used to initiate services.

Please note that IFSPs and IEPs cannot be used for medical billing purposes. In these cases, the first appointment will need to be scheduled as an evaluation.

Play is known to promote overall development, specifically facilitating physical, social-emotional, language, and cognitive growth. Because it supports positive development, play is a vital component of therapy. We strive to make therapy fun for all of our clients.

You know your child best, and when we partner with you, your child's progress is much faster. We encourage you to participate in every session and require that a caregiver remain on site at all times.

We take a family-centered approach to therapy. Siblings are welcome to engage in the session when you and the therapist feel it is appropriate. Please note that if a sibling is in our clinical space, they must be directly with the therapist, and parents or caregivers remain responsible for supervising siblings at all times.

To help keep all of our families and children healthy, we kindly ask clients and caregivers to utilize our telehealth services and avoid in-person care for 24 hours if any of the following conditions or symptoms are present:

  - Fever: Temperature of 100.4°F (38°C) or higher. Individuals must be fever-free for 48 hours without fever-reducing medication before returning.
  - Diarrhea: Two or more watery stools in a 24-hour period.
  - Vomiting: Two or more times in a 24-hour period.
  - Lice: Hair must be treated, and all live bugs and nits must be removed.
  - Cough: Persistent cough lasting more than two weeks, accompanied by discolored discharge from the eyes or nose.
  - Eyes: Drainage, vision changes, eyelid redness, itching, pain, or light sensitivity (which may indicate pink eye/conjunctivitis and should be checked by a physician).
  - Rash: Bothersome body rash, especially with fever or itching, which should be checked by a physician.
  - Unusual Behavior: Changes in appearance or behavior, such as being unusually tired, pale, hard to wake, or confused.
  - Respiratory illness, including influenza (flu), COVID-19, or RSV

For the safety of our staff and other families, if an individual arrives at the clinic with any of these conditions or has experienced them in the past 24 hours, you will be asked to switch to telehealth, reschedule, or pay the $90.00 late cancellation fee. Telehealth services remain available for those who are well enough to participate.

If you are unable to participate in services and must cancel with less than 24 hours' notice, you may waive the $90.00 late cancellation fee by rescheduling your session within two weeks.

Thank you for your cooperation in keeping our clinic safe and healthy.

The clinic remains open except in cases of severe weather or natural disasters that necessitate a closure. We will contact you directly via phone and/or email if your appointment is impacted. 

Appointments will be transitioned to telehealth if a therapist or family cannot safely travel to the clinic, or if our physical or community location is closed.

Seattle Therapy Network is closed for the following holidays:

• New Year’s Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Thanksgiving

• Christmas Day

Please call the office at (206)763-0352 to let us know. If it is less than 24 hours from your scheduled appointment, we assess a $90.00 fee. To waive this fee, simply reschedule your appointment within the next two weeks.. If you provide adequate notice, our team will still reach out to help you reschedule so you can maintain a 75% attendance rate.

We require all clients to save a card on file so we can process remaining balances monthly. You can view your invoices by logging into our patient portal, which is part of our Electronic Medical Record System, Fusion Web Clinic. Invoices are sent electronically at the beginning of each month for any outstanding balances. If you do not see them in your inbox, please check your spam or updates folder.

We submit claims on your behalf to most third-party payers. Our insurance coordinator will perform a benefit check prior to the start of services; however, we also encourage you to contact your insurance provider directly to understand the specific coverage details of your plan.

Health insurance can be complex, and we are committed to partnering with you to help you access the care you need. For a list of the insurance providers we bill, please visit our insurance billing page.

We can work together to determine if your insurance plan allows for additional visits. Some plans have a hard cap with a set yearly limit, while others have a soft cap that allows us to request additional visits based on medical necessity.

Once your covered visits for the year are used, you may choose to continue services out of pocket or wait until your insurance plan renews to resume therapy.